Shipments must arrive at the Resort no sooner than three days prior to event start date. All shipments that arrive before this time will not be accepted.
Each box must have the following information clearly noted on it - conference/event name, name of the person to receive the shipment, the date of the event and the name of the Resort service manager. Number each box and list the number of items that are in the shipment (example - 1 of 5).
The cost for acceptance, storage and handling for the first box is $20.00.
The cost for acceptance, storage and handling for each additional box after the first box is $8.00
The Resort must be informed in advance if a pallet/crate/etc. will need to be shipped to the Resort. The Resort must be informed of the size and contents (perishables/non-perishables). The Resort has the right to refuse acceptance of such items if not informed in advance. Pricing starts at $250.00 per pallet/crate/etc. and will increase depending on size/needs of storage.
You will need to sign a receiving slip acknowledging delivery and authorizing payment in order to receive the shipment. Exhibitors see below for instruction.
Upon conclusion of the event, outgoing shipment arrangements can be made with your Resort contact. Exhibitors see below for instruction
The cost for handling, storage and the outgoing shipment of the first box is $20.00 plus all carrier charges.
The cost for handling, storage and the outgoing shipment for each additional box after the first box is $8.00 plus all carrier charges.
The cost for handling, storage and the outgoing shipment of pallets/crates/etc. will be decided depending on needs for shipment/storage/etc.
You are responsible for packing your materials and filling out appropriate shipping forms for outgoing shipments. Your Resort contact will supply you with this form.
Any boxes/materials that are not properly labeled and/or are left behind will be discarded.
All outgoing shipments must be made no later than 3 days after the event or additional charges will apply.
Contact your Resort contact to coordinate pick-up/delivery of your parcels once you arrive on property. Additional Requirements for Exhibitors
Shipments can be picked up at the Resort exhibit desk located in the exhibit hall. Please contact your conference contact for the exhibit desk hours.
Each exhibitor will need to sign a receiving slip acknowledging delivery and authorizing payment in order to receive his or her shipment/boxes. The exhibitor must sign a receipt of delivery and provide billing information in order to receive the boxes.
Power access and audio visual equipment is available through Presentation Services. They can be contacted at 805-884-8560. All orders and billing must be directly set-up with them.
The Resort will supply each exhibitor with one draped and skirted table and two chairs.
Upon conclusion of the event, outgoing shipment arrangements can be made with the resort exhibit desk located in the exhibit hall during tear down. Please contact your conference contact for the exhibit desk hours.
